Canvas resources, tutorials, and support contacts for faculty teaching online and hybrid courses. Whether you're new to Canvas or polishing an existing course shell, these are the links you'll use most.
Canvas access and login
canvas.csueastbay.edu - sign in with your NetID and password.
If you can't log in, reset your NetID password first.
Faculty support contacts
Phone: 510-885-2700
Support email: canvas@csueastbay.edu
Overflow / after-hours / weekends / holidays: 1-866-325-0853 (24/7 Canvas Support)
Live online help:
Tutorials and guides
Step-by-step guides for the questions faculty ask most often.
Comprehensive how-to articles maintained by Instructure (Canvas's parent company).
Student-facing guides - useful when answering student questions about how Canvas features work.
Check whether your browser, computer, and connection meet Canvas requirements.
Related faculty resources
1:1 consultations, course design timelines, and Quality Matters certification path.
Upcoming faculty workshops on Canvas, accessibility, and AI etc. Information about course design 1:1 consultations.
The full faculty support landing page.
Need a one-on-one? Email online@csueastbay.edu to schedule a working session with an eLearning Specialist.
