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Who to contact about accessibility at Ãå±±½ûµØ

Digital and physical accessibility is a shared responsibility at Ãå±±½ûµØ. Use the contacts below for help with accommodations, accessible course materials, web accessibility, technology purchases, and campus facilities.

Students: academic accommodations and accessibility support

If you are a student with a disability or medical condition and need accommodations (including testing, communication, or classroom-related support), please contact:

Accessibility Services (AS)

• Website: Accessibility Services
• Email: as@csueastbay.edu
• Phone: 510-885-3868
• Location: LI 2400 (across from the Old Library / Starbucks)

Students currently connected with Accessibility Services can use the AS Portal for appointments and accommodation notifications:

• AS Portal information: AS Portal
• Current students overview: Current Students with Accessibility Services

Assistive technology (software, devices, and training)

For questions about assistive technology (such as screen readers, magnifiers, speech-to-text, or alternative input devices), training, and equipment loans:

Assistive Technology Office (ATO)

• Website: Assistive Technology Office (ATO)
• Overview of services for students and for faculty/staff: Cal State East Bay our services

Instructional materials and Canvas / online courses

Faculty and staff who need help making course materials and Canvas sites accessible can:

• Work with Accessibility Services on accessible documents, media, and accommodation-related questions:
  Accessibility Services – Instructions, Forms & Policies
• Consult Online Campus resources for accessible digital teaching and learning:
  Learning Technologies and Services Guide
  Canvas Support, Resources & Tutorials

Web accessibility for csueastbay.edu websites

For accessibility questions about Ãå±±½ûµØ websites (HTML/CSS, Cascade CMS pages, navigation, headings, images, and other web content):

Web Services / Information Technology Services (ITS)

Submit a request through the ITS Service Desk:

• Service Portal:
• Email: servicedesk@csueastbay.edu
• Phone: 510-885-4357

When submitting a ticket, mention that your request is related to web accessibility or the Accessible Technology Initiative (ATI).

Accessible technology purchases (ICT)

If you are planning to purchase or renew information and communication technology (ICT) such as software, web applications, digital platforms, or devices, you must follow the campus ICT purchase review process to ensure compliance with CSU policy, Section 508, and the ADA Title II web and mobile accessibility rule.

ICT Purchases & Procurement Services

• Main site: Information and Communication Technology (ICT) Purchases

Procurement Services and the ICT review team can help you submit an ICT Review Request and understand accessibility requirements for vendors.

Facility and physical access on campus

For concerns about physical access to buildings, paths of travel, classrooms, or events (for example, ramps, doors, signage, or seating):

• Review the ATI overview on physical access:
  Accessible Facilities
• Contact Accessibility Services for questions related to accommodations or access barriers affecting students, faculty, staff, or visitors:
  Accessibility Services Committees and Campus Outreach

Report an accessibility barrier

If you encounter a barrier to access, there are several ways to report it:

• Use the Report an Accessibility Barrier form (form):
  
• Contact Accessibility Services directly:
  Email: as@csueastbay.edu
  Phone: 510-885-3868
• For barriers related to a specific website, you may also submit a request through the and indicate that it is a web accessibility issue.